Welcome to www.globalstoretw.com. By using this website you accept and agree to be bound by these General Terms and Conditions of Sale, the Privacy & Cookie Policy and such other policies we notify you of from time to time, which together constitute the entire agreement between us. Nothing in these General Terms and Conditions affects your statutory rights, either as a consumer or otherwise.
These General Terms and Conditions of Sale govern the sale of goods by us, to you, the customer, by telephone, email, and via our website at www.globalstoretw.com, or other means to our Customer Services and Client Services teams, and will form the basis of any contract of sale between us. Please read them carefully before placing your order as you will be deemed to be bound by them. Copies of these terms and conditions are available on request. Please read them carefully before placing your order and print a copy for future reference.
Your Account
You may register with us when purchasing items by telephone to a Customer Services or Client Services representative or by means of the Website. Please ensure any details you provide us with are true, correct, complete and up to date. Inform us immediately of any changes to those details. Please inform us immediately if you have any reason to believe that your username and/or password has become known to anyone else, or are being, or are likely to be, used in an unauthorised manner. You can access and update your details using the 'Your Account' area of the Website.
We reserve the right to terminate accounts, remove or edit content or cancel orders at our discretion, but without charge to you.
The Contract Between Us
Your orders are an offer to purchase goods from us, we will confirm receipt of your order by sending you an email summarising the details of your order (‘Order Confirmation Email’) or otherwise confirming your order back to you; this is the point at which we accept your order and the contract is formed (subject to these General Terms & Conditions). The contract is completed when the goods are delivered (also subject to these General Terms & Conditions).
Orders
All orders for goods made by you on the website or by telephone to a Customer Services or Client Services representative are subject to these Terms and Conditions.
Amendments: we make no guarantees that once placed and paid for, an order can be amended. If you wish to amend an order you must notify us by phone as soon as possible and provided the order has not already been submitted to our Distribution Centre we will try to amend it. We also reserve the right to cancel or amend your order before the goods are despatched if the goods are no longer in stock.
To amend or cancel a fresh flower order we require a minimum two working days notice, prior to your chosen delivery date. Beyond this point, cancellations and amendments are unavailable.
Payment
All payments for goods must be made when the order is placed. We will not reserve or despatch goods before payment is received. Ownership of the goods will pass to you once we have received payment in full. We cannot accept cheques or cash as payments online. Please note we cannot guarantee the security of data when communicating with Global Store TW via email or fax. Accordingly please do not send us payment information using those mediums.
Our website uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously. You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.globalstoretw.com in your browser address window. A small locked padlock will also appear in the address bar of your browser window.
These services enhance your existing card account against unauthorised use when you shop with us. To use this service, you must first register with the bank or other organisation that issued your card. Once you've registered and created your own private password with your card issuer, you will be prompted automatically at checkout to provide this password each time you make a purchase.
Please note: Your Verified by Visa, Mastercard SecureCode™ or AMEX Safekey password is not your Global Store TW account password. Global Store TW do not have access to your Verified by Visa, Mastercard SecureCode™ or AMEX Safekey password.
Please note that we cannot guarantee the security of data when communicating with Global Store TW via email or fax. Accordingly please do not send us payment information using those mediums. For details of the security measures we employ please read our Privacy & Cookie Policy. Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information you provide us with when placing an order.
Content & Intellectual Property Rights
www.globalstoretw.com, its products and content is protected by national intellectual property. You are only allowed to use content found on this website as expressly agreed by Global Store TW. Any reproduction or redistribution of our intellectual property rights may result in civil and criminal penalties. You also agree that you are not a partner, agent or reseller of Global Store plc or our products and we are not liable for any such representation, act or omission on your part.
In addition to these intellectual property rights, the content, defined as: graphics, photographs, image rights, sounds, music, audio or text are to the best of our knowledge accurate and complete, however we cannot promise it is error-free. Nor can we promise that the functions within the site i.e. html, content and functional aspects are error-free. This also relates to viruses and other harmful viruses; we always recommend that you should have an up-to-date and complete virus-checking software to protect yourself.
You also agree that no joint venture, partnership, employment or agency relationship exists between yourself and Global Store TW. You will not express yourself as an employee, agent or representative of Global Store TW and we are not liable for any representation, act or omission on your part.
